WHO WE WORK WITH
Websites, apps & automation for auto repair shops
Nabee Studio builds custom websites, platforms, and automation for auto repair shops — from $4,500 one-time or $499/mo for 24 months with maintenance and hosting included. One partner replaces the stack of vendors, template subscriptions, and manual work, so working with us saves money, time, or both.
An auto repair shop earns trust one repair at a time, and loses it the moment a customer feels blindsided by a bill or left in the dark about their car. The whole customer experience hinges on communication — the approval call for the extra $400 in brake work, the "your car's ready" text, the honest estimate before the wrench turns — yet most shops still run that communication by phone tag while the customer sits at work wondering what's happening.
Meanwhile the shop's website, if it has one, is a page with hours and a phone number. Customers now expect to request an appointment online, approve additional work from a text link, and see a clear estimate before authorizing it. The digital reality for a modern shop is that the bay is only half the business — the other half is keeping the customer informed and the schedule full, and that half is almost entirely manual in most shops.
Where auto repair shops lose time and money online
Approval phone tag stalls the bay
A tech pulls a wheel, finds a worn rotor, and the car sits on the lift while the service writer tries to reach the customer for approval. Every unreturned call is a bay occupied and not billing. Digital approvals — a text with the estimate and an "approve" button — turn hours of dead time into minutes.
Appointment scheduling by phone only
Customers who can't call during business hours simply go to whoever they can reach, and the front desk fields booking calls while trying to check people out. Without online appointment requests that respect bay capacity and service type, the shop loses jobs to availability, not skill.
Status updates that don't happen
"Is my car ready?" is the most common call a shop gets, and answering it repeatedly is pure interruption. Customers left uninformed assume the worst; proactive status texts turn anxiety into loyalty and free the phone for real work.
No system to bring customers back
A car needs an oil change every few months and brakes, tires, and fluids on predictable cadences, but most shops never remind customers. Without service reminders, the shop that did the last repair loses the next one to a competitor's coupon mailer.
What manual work does a custom build remove?
The typical auto repair shop runs on manual touchpoints like these:
- Taking appointment requests by phone during business hours only
- Calling customers for approval on additional work while the car waits on the lift
- Fielding repeated 'is my car ready yet?' calls throughout the day
- Building and delivering estimates verbally or on paper
- Reminding customers about due oil changes, inspections, and scheduled maintenance by hand
- Chasing reviews and repeat business without a follow-up system
Each of those is hours a week that a custom build turns into software:
- Online appointment requests — customers request service online by vehicle and service type, respecting bay capacity, instead of only being able to call.
- Digital estimates & approvals — additional work is sent as a text/email estimate with an approve button, so the car stops waiting on a phone call.
- Automatic status updates — customers get proactive 'in progress / ready for pickup' notifications, killing the repeat status calls.
- Service-due reminders — vehicle-specific reminders for oil changes, inspections, and maintenance bring customers back on cadence.
- Post-service review requests — a well-timed automated ask turns happy customers into Google reviews without the front desk chasing them.
Integrations that matter for auto repair shops
Shop-management systems (Tekmetric, Shopmonkey, Mitchell 1) · Two-way SMS + email for approvals and status · Online payments / digital invoicing (Stripe) · Appointment scheduling & bay capacity · Google Business Profile & reviews · Digital vehicle inspection (DVI) tools — built in, not bolted on with extra subscriptions.
What does it cost?
One scoping pass, one fixed number — no hourly billing. A custom website with online appointment requests, digital approvals, and status updates covers what most shops need — the shop-management system stays the operational core.
- Website — from $4,500 one-time (standard from $7,500), or $499/mo for 24 months with the Maintenance Plan and hosting included.
The monthly plan totals somewhat more than paying up front — that's the honest trade for spreading the cost and having us operate everything for two years. Details in the payment plan guide and on the pricing page.
Start a project — describe your auto repair shop and get a fixed quote after one scoping pass.
Related: Custom website for auto repair shops · Custom app or platform for auto repair shops · Business automation for auto repair shops · Booking system for auto repair shops · website cost guide
Common questions
- Can customers request appointments online?
- Yes — appointment requests capture the vehicle and service and respect your bay capacity, so customers aren't limited to calling during business hours. See the booking system for auto shops.
- Can we send estimates and get approvals by text?
- Yes — digital estimates with an approve button mean a car waiting on additional work moves again in minutes instead of sitting while you play phone tag. It's a core part of automation for auto shops.
- Does it work with Tekmetric or Shopmonkey?
- We scope how the site connects to your shop-management system during the scoping pass so it feeds your existing workflow rather than duplicating it. Your shop-management tool stays the operational core.
- Can it bring customers back for maintenance?
- Vehicle-specific service-due reminders bring customers back on cadence for oil changes, inspections, and scheduled maintenance — so the shop that did the last repair gets the next one. See automation for auto shops.
- How much does it cost?
- From $4,500 one-time (standard from $7,500) or $499/mo for 24 months with maintenance and hosting included. One scoping pass produces a fixed number — see the pricing page.
